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Fractional leadership

Don't build an AI Center of Excellence

June 11, 2026
·
5
min read

Every mid-market CEO I talk to right now is being pitched the same thing. Build an AI Center of Excellence. Stand up a CoE. Pull your best people into it. Run governance through it. Use it as the air-traffic control tower for AI across the business.

It is the wrong answer. The Big-Four playbook circulating in your inbox was written for a different kind of company. The companies that win the AI cycle in the middle market are not going to be the ones with the best-staffed Center of Excellence. They are going to be the ones who never built one.

What a Center of Excellence actually is

Strip the language down. A CoE is a centralized function with authority over how a capability gets used across the rest of the company. It sits between the people who know the work and the people who know the tools, and it decides what is allowed.

That is an admission. It says the rest of the organization is not trusted to use AI well, so you are going to gate it. There are companies where that call is right. They tend to be very large, very regulated, and structured as a portfolio of genuinely separate business units. That is not your situation. Your situation is a $50M, $200M, or $800M company where the entire executive team fits around one conference table, and where AI does not need an air-traffic control tower. It needs distribution.

AI is useful when the person using it knows the work cold. The sales rep who knows which deals are real. The controller who knows which customers always pay late. The plant manager who knows where the bottlenecks are. None of those people work in your CoE. They work where the work happens, and the CoE is going to slow them down getting there.

Four reasons CoEs fail in mid-market

These are not theoretical. They are what I have watched.

The CoE becomes a bottleneck inside 90 days. Pick any mid-market company that stood one up in the last eighteen months and ask the lines of business how long the queue is. Every team needs an intake form. Every project gets prioritized in a quarterly planning cycle. Teams that could have shipped on their own in two weeks are now waiting two quarters. The CoE was supposed to be the accelerator. It is the slowest part of the company.

The CoE creates a talent magnet problem. You take your best technical operators, the ones who understand both AI and your business, and you pull them out of the lines of business that needed them most. The CoE hoards the expertise. The rest of the organization learns nothing, because the people learning are sitting in a separate org chart by 1:00 PM on the day they start. Two years later you have one team that knows AI and the rest of the company has not built any muscle. That is the opposite of enablement.

The CoE concentrates political risk. The first time the CoE produces an underwhelming demo at a board meeting, and that will happen, the entire AI initiative gets discredited in a single conversation. One bad readout, one quarter of nothing in production, and the board decides AI is overhyped at your company. Distributed AI does not have that single point of failure. If sales ships something useful and operations does not, the board can read the difference. With a CoE the board sees one face, and when that face has a bad day the whole program takes the hit.

The CoE model was designed for a company that is not yours. The Big-Four CoE playbook came out of the early-2010s digital transformation cycle, and it was built for $10B and up enterprises with dozens of business units running on different systems and reporting up through different P&Ls. Mid-market companies do not have that coordination problem. They have a distribution problem. The CoE solves a problem you do not have, and creates two you did not have before.

The cloud wave already ran this experiment

I sat through this exact play once already, with a different acronym. From roughly 2014 through 2018, every consulting firm in New York was selling Cloud Centers of Excellence. The pitch was almost identical. Centralize the capability. Standardize the platform. Govern the spend. Train the rest of the org through your CoE.

Most of those Cloud CoEs are gone now, or quietly renamed. The companies that won the cloud era did the opposite of what the playbook said. They pushed cloud literacy out into the lines of business as fast as they could. They embedded cloud engineers inside product teams. They gave finance, marketing, and operations their own AWS or Azure accounts and let them learn by shipping. The companies that built a Cloud CoE and waited for it to roll capability out spent three years watching competitors who never built one pull away.

The AI version is going to play out the same way, faster. The cloud wave took six or seven years to fully discredit the centralized model. The AI wave will do it in two or three.

What to do instead

Three moves, in this order.

Pick one senior operator who owns AI in the leadership room. Not a committee. Not a council. Not a center. One person, one seat at the table, decisions land in days instead of quarters. They set standards, they unblock, they kill projects that are not working, and they are accountable for the AI conversation on your P&L.

Embed AI capability inside the lines of business where the work happens. Sales gets sales AI, owned by your head of sales. Operations gets operations AI, owned by your COO. Finance gets finance AI, owned by your CFO. The senior owner from the first move sets the guardrails and removes the friction. The lines of business build the workflows and run them in production. The expertise grows where the work is, not in a separate building.

Use a fractional senior AI operator if you cannot justify a full-time Chief AI Officer yet. Most companies in the $20M to $2B band do not have the budget or the workload for a full-time CAIO in 2026, and the wrong full-time hire wastes a year you cannot afford to waste. The fractional model puts a senior operator in the room one or two days a week, with the standing to make the calls a CoE was supposed to make, without the gatekeeping. Strong Tide AI runs this as the Fractional AI Executive. There are other ways to do it. The shape matters more than the brand.

One closing point

AI is going to be the operating system of your company over the next three to five years. You do not centralize the operating system. You distribute it, put senior judgment in the room when the hard calls come up, and build the muscle where the work gets done.

The companies that build CoEs in 2026 are going to spend the next 24 months explaining to their boards why nothing shipped. The companies that distribute AI and put one senior operator in the room are going to spend the next 24 months pulling away.


Strong Tide AI is operator-led, not advisory. We help mid-market CEOs in the $20M to $2B band avoid the CoE trap and get senior AI judgment in the room without the overhead. 48 hour start, 30 day opt out, vendor neutral. A twenty-minute scoping call is the fastest way to find out whether one of the engagements we run is the right shape for the next 90 days.

If any of this hits close, talk to the operator who wrote it.

Twenty-minute scoping call. No slide deck, no pitch. We talk about where you are and whether a Sprint or a Fractional engagement fits.

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